ModZone operates through 020weixiu.com. This privacy policy explains what information we collect, how we use it, and what choices you have when you browse the site, contact support, or place an order.
Information we collect
- Contact details you submit during checkout, account creation, or customer support requests, such as your name, email address, shipping address, and phone number when supplied.
- Order information, including the products you purchase, shipping method, billing country, and any order notes you send to us.
- Device and compatibility details you choose to share with support, such as controller version, console model, or photos used to confirm fit before purchase.
- Technical data typically collected by WordPress, WooCommerce, security tools, and standard analytics systems, including browser type, IP address, pages visited, and referral source.
How we use your information
- To process orders, send order updates, and provide after-sales support.
- To answer compatibility, installation, shipping, and return questions.
- To reduce fraud, monitor abuse, and keep the store secure.
- To improve product pages, support content, and the shopping experience for customers in North America and Europe.
Payments
Payments are handled through the checkout methods offered on the site. Depending on the payment method you choose, payment details may be processed by third-party payment providers. ModZone does not publish full card details on product pages or order emails.
Cookies and analytics
The site may use cookies and similar tools to keep the cart working, remember session preferences, protect the store, and measure site performance. You can usually control cookies through your browser settings.
When we share data
We only share information when it is needed to run the store, fulfill orders, provide support, comply with the law, or investigate abuse. Typical service partners can include payment processors, shipping providers, email services, hosting infrastructure, security tools, and analytics providers.
Data retention
We keep order and support records for as long as they are reasonably needed for fulfillment, accounting, dispute handling, product support, and legal compliance. If you contact us about fit or installation, we may retain the relevant message history so we can continue helping with the same order or device.
Your choices
You can contact [email protected] to request access to, correction of, or deletion of information you previously shared with us, subject to any records we must keep for tax, fraud-prevention, or order-compliance reasons.
Contact
If you have privacy questions, email [email protected]. Messages sent from that address are the official support channel for ModZone orders placed through 020weixiu.com.